[Ryan Newcom]

Did the above steps with no luck.

[Ryan Newcom]

I have daily incremental backups and weekly full server backups. I am fine with either option. I don’t mind rooting through the database, I just need to know what I am looking for.

I’ll deactivate and delete the premium version, reset permalinks, and then re-install the premium plugin. I’ll post any changes in the problem.

Thanks

[Ryan Newcom]

The only thing I found in the log file was this:
[11-Jul-2017 15:35:06 UTC] Error: can’t find tourney tennis-open-10u-boys-green-dot-singles

^ That is the deleted tournament that I removed from the trash.

[11-Jul-2017 15:35:06 UTC] build_tourney_list: no tourneys found

^ That is what happens when I load the games page without recreating the slug for the tournament above.

[Ryan Newcom]

Ok, I have been troubleshooting it a bit. It is looking for a tournament that I created and deleted (removed it from the trash.) I had to recreate the tournament with the same slug. Once I do that, it allows all of the games to be viewed for all of the tournaments.

However, I tried updating the tournament and then deleting it (thinking that might solve the problem) but the problem just reoccurred. I had to recreate the same tournament with the same slug.

Then I created a new tournament with a new slug that has never been used before. Everything worked fine until I started adding scores. I don’t know how the IDs work for tournaments and games but when I saved the new tournament games (I enter some fake scores in a few of the games), scores from old games were updated into other fields. It looks like artifacts from the tournament we created using the free version.

I can’t delete the data that it inputted into those fields. If I remove the data or try to overwrite it, it puts the artifact data back in the field.

It appears the more fields I try to fix or enter, the more corrupted the game data becomes, adding more random data into more fields.

[Ryan Newcom]

I am running:
PHP 7.1.6
Wordpress 4.8
BracketBuilder 1.1

This is the first time I have used test-tournament as the slug. As a check, I also create test-tennis-tournament as the slug. Same problem of no games showing up. Slugs are all unique.

The tournaments from the free version are still in the trash. I haven’t deleted them permanently for two reasons. 1) There is no way to bulk delete. 2) Just in case I have to go back to the free version for functionality for our next tournament.

For the first test tournament, I didn’t have any teams to seed prior to creating the tournament. This time with the second test tournament, I published the tournament after I had added the teams to the seeds.

I started with manual scheduling method but no games appeared. I switched to “by seed” but not games are listed on the “Update Games” page.

I regenerated permalinks (more out of boredom than any hope it would do anything.)

No games are shown at all. Not sure what else to test except to start deactivating other plugins but I would prefer not to do that because I would need to setup a dev environment to do so.

Any other thoughts?

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