Terms & Conditions

Gold Support Terms and Conditions

First note that Gold Support is in fact a SUPPORT account. The (non-premium) MSTW plugins are free from WordPress.org and there is no intention to charge for them in the future. Gold Supports provides you with access to additional documentation, tutorials, code snippets, and support forums; not ‘premium’ versions of the plugins.

What is support?

Support is about helping you use the MSTW plugins on your WordPress site. It’s about making your user experience better while using the plugins and WordPress. It’s about helping you make minor modifications to your theme or these plugins to better suit your needs. [The author will decide what modifications are minor.]

Support is not about helping you completely or even heavily customize your theme or these plugins. It is not about making sure third-party plugins, themes, or other software work correctly for you. If you need additional support, dedicated consulting is available.

Also note that while all plugins are designed to be compatible with as many browsers as possible, only support for the latest two major releases of the major browsers — Chrome, Firefox, Internet Explorer, and Safari — are supported.

Using the support forums and tutorials

When you purchase Gold Support, you will have access to ALL the resources (not products) on this site for one year. This is designed to help developers with configuring the plugins and integrating them into their website and theme.

Licensing and modifications

Non-premium plugins on this site are licensed under the GNU GPLv2. You may modify the code in any way that you see fit and/or use them for client work as long as you follow the terms of the GPLv2. Read more about the GNU GPL.


All software is distributed “as is” with no warranty. Use them for yourself or for clients at your own risk. They are designed for and tested on a clean installation of the latest version the WordPress software. They are tested on the WordPress Twentyeleven theme. If you modify a plugin, use another theme, or use any third-party software, I cannot guarantee that the plugin will work. However, I will work with you to support your themes the best I can. That’s the primary purpose of Gold Support.


Payments for Gold Support are through PayPal. YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY VIA PAYPAL. None of your credit card or bank account information is kept on this site. Your email address is kept in the database here, but will not be sold or given out in any manner without your approval.

You are subscribing to a yearly service and recurring annual payments. You may cancel the recurring payments at any time through your paypal.

No refunds will be given for any payment you make on this site.


All non-premium software supported here is licensed under the GNU GPLv2 (as mentioned in the licensing section above) and are subject to that particular license, which is packaged with each plugin download and available here.

All other content on this site is copyrighted to Mark O’Donnell. Reproducing or redistributing copyrighted material without written permission or a license to do so is strictly forbidden and will result in the loss of Gold Support and possibly other actions as defined by copyright law.

Site Access

When you purchase Gold Support, you are expected to keep your password confidential. Sharing login information with another person is not allowed and may result in loss of all Gold Support benefits.


I reserve the right to change or modify the terms and conditions listed above without prior notice.

I reserve the right to add, modify, update, or delete any plugin from WordPress.org and discontinue support if deleted, without prior notice.

Questions and contact information

If you have questions about anything on the site, feel free to contact me.

I reserve the right to change or modify the terms and conditions listed above without prior notice.