Gold Support is in fact a SUPPORT account. it is intended to help developers with configuring the plugins, and integrating them into their website and theme. The (non-premium) MSTW plugins are free from WordPress.org and there is no intention to charge for them in the future. Gold Support provides one year of access to to the resources (not products) on this site including support forums (with faster response times), video tutorials, users manuals, and code snippets. You may cancel your membership at any time, but refunds will not be provided.
When you purchase a plugin, you will have the current version of the plugin and access to plugin updates for one year. You will also receive support for the purchased plugin including support forums, video tutorials, users manuals, and code snippets for one year. After making a purchase, you may login and download your plugin from the Store -> My Downloads menu.
Warranty & Copyright
All software products are distributed “as is” with no warranty. Use them for yourself or for clients at your own risk. They are designed for, and tested on. a clean installation of the current version of WordPress. If you modify a plugin, use another theme, or use any third-party software, I cannot guarantee that the plugin will work. However, I will work with you to support your themes the best I can.
All non-premium, free software downloaded from WordPress.org is licensed under the GNU GPLv2 and is subject to that particular license, which is packaged with WordPress and available here.
All other content on this site, including premium plugins, is copyrighted to Shoal Summit Solutions. Reproducing or redistributing copyrighted material without written permission or a license to do so is strictly forbidden and will result in the loss of support and upgrade rights, and possibly other actions as defined by copyright law.
Payments for Gold Support are through PayPal. YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY VIA PAYPAL. None of your credit card or bank account information is kept on this site. Your email address is kept in the database here, but will not be sold or given out in any manner without your approval.
You are subscribing to a yearly service and recurring annual payments. You may cancel the recurring payments at any time through your PayPal account.
No refunds will be given for any payment you make on this site.
When you purchase a product and/or support, you are expected to keep your password confidential. Sharing login information with another person is not allowed and may result in loss of all benefits.
I reserve the right to change or modify the terms and conditions listed above without prior notice. I reserve the right to add, modify, update, or delete any plugin from WordPress.org and discontinue support if deleted, without prior notice.
Questions and contact information
If you have questions about anything on the site, feel free to contact me through the site’s contact form.